FAQ
- What is your shipping policy?
We offer free shipping on all orders! Once your order is placed, it will be processed within 2-3 business days. Shipping times vary depending on your location. Shipping policy
- What is your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, please refer to our refund policy on our website for further details at refund policy
3. How can I pay for my order?
We accept all major credit cards. All payments are secure and encrypted for your safety.
4. How do I get in contact with you?
Please contact us at the following email address: support@Kingdomcharm.com or alternatively our live chat feature is available for any queries.
5. Do you offer international shipping?
Yes, we do offer international shipping. Please refer to our shipping page (shipping link) for more details. If you need assistance with your order, please don't hesitate to contact us. We're always happy to help!
6. What makes Kingdom Charm products unique?
Kingdom Charm designs products that are not only functional but also aesthetically pleasing. Their products are designed with a deep understanding of pet's needs and owners' lifestyle.
7. Can I read some reviews about your products?
Yes, you can! On each product page, there's a section for customer reviews where you can read about others' experiences with the product.
8. What is your guarantee policy?
We stand behind the quality of our products. That's why we offer a 30-day guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund within 30 days.
9. How can I track my order?
After your order is shipped, you will receive an email with tracking information. You can use this to check the status of your shipment. Our website also offers a tracking page where you can track your order in real time.